Our Mission

Our mission is to connect beauty lovers worldwide with luxury duty-free cosmetics, and to showcase Ukraine as a source of world-class service. We believe that travel retail represents the pinnacle of product curation and pricing. By bringing the airport shopping experience online, we empower our customers with unrivaled benefits and global convenience.

Empowering Travelers: We strive to make every customer feel like a VIP traveler, even if shopping from home. Our goal is that you enjoy the thrill of discovering premium products at unbeatable airport prices.

Global Community: We serve an international clientele — from Europe’s fashion capitals to bustling Asian metropolises and beyond. Our mission is to respect diverse beauty traditions while offering universally acclaimed brands.

Heritage and Innovation: As a Ukrainian company, we honor our heritage and local expertise in duty-free retail. At the same time, we innovate with e-commerce technology to streamline the shopping experience.

Excellence in Service: Inspired by five-star duty-free stores, we emphasize polished, attentive service. Every inquiry is answered with professionalism.  We aim for that little extra that high-end travelers expect.

Customer Satisfaction: Ultimately, our mission revolves around your satisfaction. We set high standards because we want you to choose us again and again. If something isn’t right, we fix it — no questions asked.

More importantly, every purchase you make is not only an investment in beauty, but also a contribution to the post-war reconstruction of Ukraine. World Duty Free dedicates a portion of its profits to charitable aid, allowing beauty and goodwill to go hand in hand. Thank you for your trust; together with us, let's create a more valuable world through our purchases.